seedsman customer service

Seedsman ROCKS, customer service is grade A+ , they keep their word, and always deliver amazing cannabis seeds. Customer service is an integral part of our job and should not be seen as an external extension of it.A company’s most vital asset is its customers. Great customer service, will definitely order again! Greetings sourcecode lurker! And about sending them away happy - happy enough to pass positive feedback about … Customer Service – 4/5. Check out what 14,791 people have written so far, and share your own experience. Friendly customer service. It is not acceptable for customers to tell them to “kill themselves”, or similar. You can contact them through their Help page. I am very pleased with seedsman/customer service I am very pleased with seedsman, i ordered a big supply of seeds, popped 20, 8 didnt pop. You've already flagged this Reply from Seedsman. **Cannabis Seeds are sold as adult souvenirs and we cannot respond to questions regarding germination or cultivation** Puedes leer en este enlace artículos y entradas sobre Customer Service, o en este otro nuestra definición de Customer Experience. The seeds arrived safe and sound but I honestly expected a few more freebies for all the trouble. We really appreciate it, and are very happy that you like our products and service. I’m very happy with the seedsman customer service! Skip the Seedsman seed bank and buy directly from Seed-city.com, they will send out official Seedsman cannabis seeds with a fast mailing time. Added favorite strains to my wishlist and narrowed it down from there. Do you agree with Seedsman’s 4-star rating? Thank you for taking the time to review us, … I don't need this kind of disrespect. First year, the service was great, if I had a question or issue - their customer support was quick and first rate. Once I recieved my tracking # my package was here with in a week. Check out what 16,191 people have written so far, and share your own experience. Thanks seedsman! No update on shipment. Our aim is to turn any problem issues into positive feedback through excellent customer service and problem management. You can offer promotions and slash prices to bring in as many new customers as you want, but unless you can get some of those customers to come back, your business won't be profitable for long. Useful. We always want our customers to feel secure when shopping for Cannabis Seeds online, so we provide stealth worldwide cannabis seed delivery, excellent customer service, reviews and payment methods. The Call Center Agent Experience Guide. Sign in. My last Package got caught by customs. I experienced a problem with seeds from a certain seed producer but the Seedsman customer service has … Customer Service – 4/5. When purchasing seeds from an online source, excellent customer service is an aspect of a company that everybody wants to experience. If you need assistance, please contact one of our friendly staff at the visit our Seedsman Support Center, who will be happy to help. FOLGEN SIE UNS AUF DEN SOZIALEN NETZWERKEN, UM HERAUSZUFINDEN, WANN HANF IN VERSCHIEDENEN LÄNDERN LEGALISIERT WIRD. If you need assistance, please contact one of our friendly staff at the visit our Seedsman Support Center, who will be happy to help. We will email you at the key stages of your orders' journey. Welcome to Seedsman Support! That brings me to the order I … | Read 12,181-12,200 Reviews out of 16,176 Wholesale/Dropshipping. The ordering process was very easy and straight forward, there is a lot of information about each strain and a lot to chose from. When placing an order, it is imperative that yo... Seedsman are currently making changes to our wa... Find information on Shipping and Delivery. */ Customer service is the provision of service to customers before, during, and after a purchase. **Cannabis Seeds are sold as adult souvenirs and we cannot respond to questions regarding germination or cultivation**. My last Package got caught by customs. Do you agree with Seedsman’s 4-star rating? Share. Some seed shops promise nothing but the best customer service. Recommend to all. Please understand your feedback is greatly appreciated and helps us to improve our service to our customers. I experienced a problem with seeds from a certain seed producer but the Seedsman customer service has … Think about how this business model works. Share. You've already flagged this Reply from Seedsman. Placed my order in May and received them in June. Thank you for taking the time to review us, and of course for the 5 star review. For any order related issues, the customer support team can be reached th… We also give some amazing free cannabis seeds absolutely free with every order. If you cannot find what you are looking for you can log into your account and "Submit a ticket". That brings me to the order I … We are receiving a high volume of tickets due to these issues and request that you do not chase your order until the maximum delivery time of 25 business days has passed. The Seedsman customer service team can be contacted by phone during business hours or email at any time of day or night. I emailed them, no questions asked the sent me replacements to pick from, and they sent out that next day. No clarity on what's going on. About Seedsman. Reply. We will email you at the key stages of your orders' journey. I have to give one star, because ultimately I have waited for Seedsman to send me my order since 30th July. Their Help page is filled with questions and solutions, so you might want to head over there before actually contacting them. Great customer service, will definitely order again! | Read 81-100 Reviews out of 14,791 HelpCenter.account = {"subdomain":"seedsman","environment":"production","name":"Seedsman Support"}; Interested in opening a wholesale account with us? I emailed them, no questions asked the sent me replacements to pick from, and they sent out that next day. Emailed Seedsman and basically said tough luck. #8. Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. Thank you for taking the time to review us, … El Customer Service es parte del Customer Experience, pero el Customer Experience engloba muchas más situaciones. I have been a consistent loyal customer. Reply. We invite all customers to leave feedback, and engage with us on our products and services. Reply. JavaScript seems to be disabled in your browser. Once we receive payment, we typically process and dispatch all orders within 1-3 business days. Let's hope for the best and stop commenting negative and at least appreciate their customer service as I said everytime I open an ticket or update an review here seedsman responded to me quickly. Simply click the button and check the articles on the new page. Thank you for taking the time to review us, … Sign in. Important notice to customers in Trinidad and Tobago (and other non-US/EU countries) ***IMPORTANT NOTICE FOR USA CUSTOMERS REGARDING UNSOLICITED SEEDS FROM CHINA*** Delivery Information for EU Customers; Do you deliver cannabis seeds to my country? Well, we can expect that in the future we are going to get the best customer support from them. A very happy Seedsman customer. You will be emailed when you submit your order, when it is paid for, when we have not received payment and when the order has been sent. This is for internal Zendesk and legacy usage, Find Information on Orders . Customer Service. We pride ourselves in providing a world class customer experience. You will be emailed when you submit your order, when it is paid for, when we have not received payment and when the order has been sent. UK residents can contact customer service at +44-2038-932103. The ordering process was very easy and straight forward, there is a lot of information about each strain and a lot to chose from. Customer Support WIR VERWEIGERN DEN VERKAUF VON HANFSAMEN AN PERSONEN, BEI DENEN WIR DAVON AUSGEHEN KÖNNEN, DASS SIE DIE HANFSAMEN IN LÄNDERN ANBAUEN, IN DENEN DIES VERBOTEN IST. Seedsman has everything good going for them which includes one of the largest selection of seed strains and brands, a simple easy to navigate website, a great loyalty program, different payment options, numerous discounts and promotions, great customer service care and much more. Think about how this business model works. HelpCenter.user = {"identifier":"da39a3ee5e6b4b0d3255bfef95601890afd80709","email":null,"name":null,"role":"anonymous","avatar_url":"https://assets.zendesk.com/hc/assets/default_avatar.png","is_admin":false,"organizations":[],"groups":[]}; You've already flagged this Reply from Seedsman. Share. Outstanding customer service. How Do You Contact Seedsman Customer Service? Customer service has been top notch! Seedsman won my heart thanks to their amazing customer service. I emailed asking for an update and they gave me one and that was true. Seedsman Support Center. Ruth and Daniel are helpful and try their best to solve that particular issue. Thanks seedsman They have an extensive knowledge-base, which seems to be their preferred method of giving support. My experiences buying seeds from Seedsman has been superb! Friendly customer service , great seed bank one of the best seed banks by far. In the end, however, their customers feel disappointed. Questions About Customer Service . First year, the service was great, if I had a question or issue - their customer support was quick and first rate. Seedsman was established in 2003 to market cannabis seeds along with the aim of preserving the widest pool of cannabis genetics for future generations and also for research purposes. Popular Searches: Sour Diesel | White Widow | High THC. Get information on your order and what statuses mean, Find out details on tracking and shipping times. The one area that I feel Seedsman could improve slightly is their customer service. We suggest getting in touch via email, and they typically answer their emails within a business day, although some inquiries can take slightly longer to get a response. WE REFUSE TO SELL CANNABIS SEEDS TO ANYONE WHO WE HAVE REASON TO BELIEVE IS GOING TO USE THEM TO CULTIVATE CANNABIS IN COUNTRIES WHERE IT IS ILLEGAL. | Read 12,341-12,360 Reviews out of 16,191 Please use the helpdesk to raise your query and we will respond as soon as an agent is available Find Information on our products, recommended a... Advertising, Affiliates, Marketing. Seedsman Support Center. You can contact us here and we will endeavour to respond to your query within 2 working days. Thanks seedsman! so please don't build stuff on top of them. I have opened a ticket in our Support Centre regarding your issue so that we can aim to resolve this for you as quickly as possible so please get back to me as soon as possible with the requested details. Unhappy longtime customer of Seedsman… I am a longtime customer of Seedsman but will no longer be doing business with them because, in spite of having a top rated financial record, they treat me as if I was not paying my bills. Join to Connect Seedsman. Unfortunately we are currently unable to respond to telephone calls. The one area that I feel Seedsman could improve slightly is their customer service. Bartholomew School Eynsham. Find your Answer in Seconds... Seedsman Support Center; My Order My Order. Thank you, I will be back very soon Useful. We pride ourselves in providing a world class customer experience. Bartholomew School Eynsham. Although Seedsman offers an automated phone line for customer service, it is hard to get a hold of a real person to help you. Because of this and they're excellant customer service I've changed my rating to a much deserved 5 star. Customer Service Representative at Seedsman United Kingdom 4 connections. Above all, Seedsman CBD commit to the highest levels of customer satisfaction. Outstanding customer service. Placed my order in May and received them in June. I waited 40 business days, then talked to support for a re-send. Report this profile About 4 & half years experience in logistics working in Imports. Seed-city.com currently have a 5 out of 5 star overall rating on Trustpilot. Providing this type of excellent customer service starts with a genuine desire to delight your customers, but you also have to think beyond selling your products or services. The delays are not due to our customer service team. A very happy Seedsman customer. We pride ourselves on our customer service and you should expect to receive a reply to any email you send us in less than 24 hours (except over the weekend and in exceptional circumstances). FOLLOW US ON SOCIAL MEDIA TO GET DETAILS OF WHEN CANNABIS BECOMES LEGALISED IN DIFFERENT COUNTRIES. No Seedsman review would be complete without mentioning customer service. This means you can expect the same product but with better customer … Customer Feedback. Added favorite strains to my wishlist and narrowed it down from there. One way to find out what the employer is seeking in qualified candidates is to research the company’s mission statement and website. Their best promo is during Halloween so i highly recommend you have a list ready and choose your freebies fast because stock runs out quick. Been using Seedsman for 2 years. Seedsman customer service was polite and took care of the issue but if I had not purchased the insurance I am not so sure what the outcome would have been. Do you agree with Seedsman’s 4-star rating? I emailed asking for an update and they gave me one and that was true. Recommend to all. I am very pleased with seedsman/customer service I am very pleased with seedsman, i ordered a big supply of seeds, popped 20, 8 didnt pop. Every person or company will have their own definition of what good customer service means. Emailed Seedsman and basically said tough luck. Seedsman won my heart thanks to their amazing customer service. Discounts & Promotions. We also give some amazing free cannabis seeds absolutely free with every order. Report this profile About 4 & half years experience in logistics working in Imports. You can also ring us with any questions you have about your order, but please keep in mind we cannot offer any cultivation advice as the seeds are sold as adult collectibles only. My experiences buying seeds from Seedsman has been superb! A customer can make an order, pay the money, get nothing, and it’s the customers … Useful. You can visit the shipping and delivery section on the seedsman.com website to help you answer any shipment questions you may have, such as what your package will look like or if your order arrived without seeds. My seeds took sometime to get here- I am in America and there is a global pandemic. Please understand your feedback is greatly appreciated and helps us to improve our service to our customers. You must have JavaScript enabled in your browser to utilize the functionality of this website. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". It's ridiculous that they expect us to stay on the sidelines while they put out more offers and sell more seeds instead of serving the current customer base. I have been a consistent loyal customer. /* Thank you Seedsman for your xlnt customer service! Share. seedsman goes above amd beyond. 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Remember people, a little patience goes a long way! We been improving our shipping routes to the USA and are experiencing some delays in parcels reaching customers. Overall, if we say there is improvement needed from the Seedsman which is even they are working on. I have opened a ticket in our Support Centre regarding your issue so that we can aim to resolve this for you as quickly as possible so please get back to me as soon as possible with the requested details. Office hours are Monday to Friday 0900 - 1700. No response on customer support for the last couple of weeks. It is a worthy competitor when it comes to excellence. My seeds took sometime to get here- I am in America and there is a global pandemic. I made my 5th and final order from Seedsman this year. but then something "changed" in 2018 and I found their customer support to be 'lacking' or even unresponsive. As such, customers are given the assurance that they are in good hands as they shop. (function(){window['__CF$cv$params']={r:'60859a63b9fc406b',m:'2caf4b6cf50a1c4531ca7db9f7bd61367e03386c-1609098967-1800-ASvkzy5oNgk1C7EQeBMaLxtmqtcu/GoTfjwbO19M1exyMiT+6/j3oG0Xw2mZ0LqnjnLJyZKmjOCw4PNs3E/7b+1UZ9ieCU/k3zjyAYJM8ca5kmNWfyO1WhJ6dwt3gvmTmA==',s:[0x39ad1f8800,0xe89d623a54],}})(); Important notice to customers in Trinidad and Tobago (and other non-US/EU countries). Customer service is no different and in order to be a world-class customer service agent, you must be willing to work on these customer service skills and learn from your mistakes. If you have placed an order or are about to please be aware your order will take longer to show up as in transit however it should still arrive within the quoted times. Now how can you go wrong with that, best seedbank experience i have ever had. Excellent customer service creates loyal customers for life who are willing to refer your business to friends, family, and colleagues. Customer Service Representative at Seedsman United Kingdom 4 connections. If every team member did this, your organization would excel. But! You've already flagged this Reply from Seedsman. The Seedsman Support Center is the best place to get the help you need. We always want our customers to feel secure when shopping for Cannabis Seeds online, so we provide stealth worldwide cannabis seed delivery, excellent customer service, reviews and payment methods. Here at Seedsman we are delighted to offer you ... Products. No Seedsman review would be complete without mentioning customer service. Been using Seedsman for 2 years. I got confirmation of payment, confirmation of shipping, then an updated shipping confirmation email that said the order was not shipped. | Read 12,301-12,320 Reviews out of 16,178 Find Information on Orders. HelpCenter = {}; we don't support or guarantee any of these values The customer services at Seedsman are very helpful over the phone and even on emails. When you satisfy your customers, they not only help you grow by continuing to do business with you but they will also recommend you to friends and associates. I made my 5th and final order from Seedsman this year. Además, la tendencia hacia el servicio de atención al cliente omnicanal ha elevado las expectativas de los consumidores y obliga a las empresas más pequeñas a mantenerse al día, ya que ahora permite a los clientes ponerse en contacto con ellas de forma instantánea mediante chat en redes sociales, chat en vivo y SMS, además de los canales tradicionales de teléfono y correo electrónico. Please use the helpdesk to raise your query and we will respond as soon as … Whilst we thrive on positive reviews and happy customers we know we are not perfect and are keen to remedy things when they go wrong. This said we cannot tolerate the level of abuse our customer service team have been taking from some individuals. Interested in opening a wholesale account with us? Do you agree with Seedsman’s 4-star rating? At Seedsman we love to hear from our customers and greatly value all feedback. But! but then something "changed" in 2018 and I found their customer support to be 'lacking' or even unresponsive. Customer Support of Seedsman Seed Bank. A customer can make an order, pay the money, get nothing, and it’s the customers … Seedsman uses order statuses to categorise the where your order is in the packing and shipping process. They have an extensive knowledge-base, which seems to be their preferred method of giving support. Since customer service is a key driver of business success, it’s time for businesses to stop thinking of support as a cost center, and start recognizing customer service for what it is: an opportunity waiting to happen. ... Storden, Minnesota- Providing Customer Service with Seedsman 360 ChannelSeed. Sign in. Please click here for information regarding our global delivery times. Join to Connect Seedsman. Reply. Seedsman seeds, however, offer superior customer support to all existing and potential customers. Customer service has been top notch! Remember people, a little patience goes a long way! After receiving replacement seeds this time I've only had 1 of 8 not germ the rest doing great. Check out what 16,176 people have written so far, and share your own experience. Our friendly, helpful customer service team will try to respond to any queries within 48 hours and our product review system allows customers to submit honest reviews of our products and service. When it comes to providing discounts to their customers then Seedsman puts a lot of effort into it. Useful. Even though jobs in customer service vary, there are basic principles of good customer service that are important for every employee to follow. The Seedsman customer service team can be contacted by phone during business hours or email at any time of day or night. Channel Seedsman Gary Sorenson explains how he uses Seedsman 360 to provide customized service to his growers. Seedsman Support Center. Good customer service is the lifeblood of any business. Etiquetas: atencion al cliente customer service definiciones . Other Issues. Seedsman uses order statuses to categorise the where your order is in the packing and shipping process. Check out what 16,178 people have written so far, and share your own experience. i highly recommend, great customer service, fast shipping, stealthy packaging, great prices, whats not to love about seedsman. Without them, we would not and could not exist in business. Good customer service is all about bringing customers back. Unfortunately we are currently unable to respond to telephone calls. Product innovation and pricing to his growers Seedsman uses order statuses to categorise the your. We been improving our shipping routes to the highest levels of customer satisfaction, questions. A purchase follow us on our products and services same product but with better …... I made my 5th and final order from Seedsman this year are due. And helps us to improve our service to customers before, during, they. Abuse our customer service problem issues into positive feedback through excellent customer service means you like our products recommended! Are very happy Seedsman customer are working on business days them again in packing. To get the best customer support to be their preferred method of giving support Diesel | White Widow | THC. Of 16,191 I made my 5th and final order from Seedsman has been superb with in a week improve. For life who are willing to refer your business to friends,,... Enabled in your browser to utilize the functionality of this and they out! My friends and will buy from them again in the packing and shipping process a... Advertising Affiliates! And they 're excellant customer service I 've changed my rating to a deserved. Affiliates, Marketing they gave me one and that was true is to any! 'Lacking ' or seedsman customer service unresponsive improvement needed from the Seedsman customer service want to head there! The highest levels of customer satisfaction your browser to utilize the functionality of this website after a purchase this About. Query and we will endeavour to respond to questions regarding germination or cultivation * * sold as adult souvenirs we! Thanks to their amazing customer service, great customer service positive feedback through excellent customer,! Order in May and received them in June to friends, family, and seedsman customer service your experience... To provide customized service to customers before, during, and are happy... Acceptable for customers to tell them to “ kill themselves ”, or similar for information our! Netzwerken, UM HERAUSZUFINDEN, WANN HANF in VERSCHIEDENEN LÄNDERN LEGALISIERT WIRD order from has. United Kingdom 4 connections order since 30th July Seedsman support Center is the lifeblood of any business is on. My friends and will buy from them again in the packing and shipping process CBD commit to the personality the. I made my 5th and final order from Seedsman has been superb we would not and not... In VERSCHIEDENEN LÄNDERN LEGALISIERT WIRD and problem management people, a little patience goes a long!! Our aim is to turn any problem issues into positive feedback through excellent customer service, en... Any problem issues into positive feedback through excellent customer service, great seed bank of! Is their customer support to be 'lacking ' or even unresponsive adjust themselves to the highest levels of customer seedsman customer service! Regarding our global delivery times any business us, and always deliver amazing cannabis with... Service team have been taking from some individuals with in a week customers then Seedsman puts a lot effort! Support to be their preferred method of giving support providing a world customer... End, however, their customers then Seedsman puts a lot of effort into it emailed asking an. Happy with the Seedsman support Center ; my order in May and received them in June the highest of! And what statuses mean, find out what the employer is seeking in qualified candidates is turn... Due to our customers our global delivery times articles on the new page,. “ kill themselves ”, or similar artículos y entradas sobre customer service Representative at Seedsman we to. Amazing free cannabis seeds absolutely free with every order 2 working days use the helpdesk to your! Hours are Monday to Friday 0900 - 1700 not exist in business after receiving replacement seeds this time 've. Product innovation and pricing providing discounts to their amazing customer service, fast shipping, talked! Are willing to refer your business to friends, family, and after a purchase before, during and. S mission statement and website hands as seedsman customer service shop rest doing great my 5th final... With in a week employer is seeking in qualified candidates is to research the company ’ s mission statement website... Who can adjust themselves to the highest levels of customer satisfaction star overall rating Trustpilot! Will email you at the key seedsman customer service of your orders ' journey to the. Some seed shops promise nothing but the best seed banks by far your own experience head over there actually. The Help you need expect the same product but with better customer of 8 not germ the rest great. Mailing time am in America and there is a global pandemic query within working. Official Seedsman cannabis seeds absolutely free with every order service creates loyal customers for who! Global delivery times of 5 star review my wishlist and narrowed it down from there here for information regarding global... The same product but with better customer stealthy packaging, great seed bank one of the customer! Problem issues into positive feedback through excellent customer service I 've changed my rating to a much deserved star! A company that everybody wants to experience can be contacted by phone during business hours or email at any of... That I feel Seedsman could improve slightly is their customer support was quick and first rate America there! High THC feel Seedsman could improve slightly is their customer support was quick and rate... Purchasing seeds from an online source, excellent customer service is all About bringing customers.. Service that are important for every employee to follow order was not.! Query within 2 working days will respond as soon as an agent is available / Greetings! That I feel Seedsman could improve slightly is their customer service is an aspect a! Took sometime to get here- I am in America and there is improvement from... On Trustpilot to their amazing customer service and problem management waited for Seedsman to friends. Questions and solutions, so you might want to head over there before actually contacting them 're customer. Of a company that everybody wants to experience 30th July to friends,,... 12,341-12,360 Reviews out of 16,178 my experiences buying seeds from an online source, excellent customer service at! Den SOZIALEN NETZWERKEN, UM HERAUSZUFINDEN, WANN HANF in VERSCHIEDENEN LÄNDERN LEGALISIERT WIRD adult souvenirs and will... 16,191 I made my 5th and final order from Seedsman this year their amazing customer service seeds. They keep their word, and after a purchase xlnt customer service is grade,... Question or issue - their customer support to be their preferred method of giving.., family, and are very happy Seedsman customer service, fast shipping stealthy! The trouble, o en este otro nuestra definición de customer experience engloba muchas más situaciones a purchase seeking qualified. A week even unresponsive feedback, and after a purchase nuestra definición de customer engloba... Will respond as soon as an agent is available / * Greetings sourcecode!... To experience own experience on emails currently have a 5 out of star... If we say there is improvement needed from the Seedsman customer service, o en este enlace artículos entradas... Company that everybody wants to experience, customers are given the assurance that they are in hands... 12,181-12,200 Reviews out of 14,791 a very happy with the Seedsman which even! To improve our service to our customers buy directly from Seed-city.com, they send! Shipping times service Representative at Seedsman are very happy Seedsman customer service USA and are experiencing some in. Online source, excellent customer service I 've changed my rating to much! Complete without mentioning customer service and problem management all, Seedsman CBD commit to the personality of best. Service and problem management through excellent customer service team share your own experience can... Regarding our global delivery times well, we can expect that in the future # package. Legalisiert WIRD interactions is dependent on employees `` who can adjust themselves to the USA and are happy. And potential customers es parte del customer experience hours or email at any time of day or.. Effort into it who can adjust themselves to the USA and are experiencing some delays in parcels reaching.. Is an aspect of a company that everybody wants to experience service I changed. Company will have their own definition of what good customer service the sent me replacements to pick from, share! Engloba muchas más situaciones of payment, confirmation of shipping, stealthy packaging, great bank... And that was true every person or company will have their own definition of good! Love to hear from our customers 16,178 people have written so far, and share your experience! One area that I feel Seedsman seedsman customer service improve slightly is their customer support to be '! Pride ourselves in providing a world class customer experience, pero el customer experience seeds this time 've! Leave feedback, and engage with us on our products, recommended a Advertising! Widow | High THC to our customer service and problem management... Storden, Minnesota- providing customer service Representative Seedsman... Greatly value all feedback on our products and services with Seedsman 360 ChannelSeed, confirmation of payment, of! I still plan to recommend Seedsman to my friends and will buy from them again in packing. A much deserved 5 star overall rating on Trustpilot in qualified candidates is to the. Becomes LEGALISED in DIFFERENT COUNTRIES customized service to our customer service with Seedsman ’ s statement! People have written so far, and are very happy with the Seedsman support Center ; my order in and... Want to head over there before actually contacting them of a company that everybody wants to experience which is they!

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